Securemploy Diagnostic Evaluations: How It Can Be Used

The Diagnostic Evaluation Can Be Used:

To HIRE the right hourly and management people.
A hotel or company can develop benchmark guidelines for each position in your organization, based on the performance criteria of your best employees in each position. Instead of hiring the first, basically qualified candidate for a position, you can hire a employee with the maximum possibility of quickly contributing to your team. You can also "balance" your team by hiring the ideal management style to fit the existing make-up of your team.

To reduce turnover.
Example: A long time, highly valued employee's performance has started to slip and you want to salvage the employee but you don't know what is wrong. The Evaluation can help you and the employee identify the problem(s) and then you can jointly identify the best solution for your organization and the employee. It can also be given to employees being considered for promotion to identify anything that might preclude their succeeding in their new position. (The three things that cause people the most distress are: a death in the immediate family, divorce, and starting a new job.) The Management Style section can identify if the employees style will fit with your own and the other employees the person will be working with.

To improve sales.
Examples: Your front Desk employees are not up-selling and you know the ADR is a few dollars lower than it should be. Or your F & B Servers are not selling like they should and you need to figure out why. Or you want them to sell more. The Evaluation can help you differentiate between order takers and employees who enjoy selling.

To identify the best employees for special assignments.
Example: You want to put together a task force to find new markets for the hotel and you are trying to decide which employees will be able to contribute the most. The Evaluation can not only identify which employees will be able to contribute the most but also which employees will work best together on the assignment. A task force requires team work and cooperation. It doesn't work as well if you select domineering creative types who insist on doing it "their way".

To minimize training.
Selecting employees who are naturally motivated by their jobs means they will need less training. They almost always retain job specific training longer than other employees. Think about yourself. If you are really interested in something you typically make time to do it, look forward to doing it, and do it well.

To reduce your labor costs.
Employees who are naturally motivated by their jobs have better attendance. This improves the efficiency of your hotel and improves the continuity.